SAP's generative AI assistant, Joule, is revolutionizing enterprise operations by offering insights, tailored outcomes, and personalized experiences. According to SAP, this innovation significantly boosts productivity and efficiency. "We are entering a new phase of AI with endless opportunities for all of us," said SAP CEO Christian Klein at the Sapphire 2024 conference in Barcelona. By the end of 2024, Joule will manage 80% of the most frequently used tasks, increasing productivity by 20%.

Joule will streamline tasks in management, billing, cash collections, and finance, expediting processes and compliance checks. It will also serve as a powerful analytical engine, providing strategic recommendations using an extensive business-to-business data model. This model includes finance, supply chain, HR, sales, and ESG data from thousands of customers, enabling Joule to optimize operations.

During Klein's keynote, Nvidia CEO Jensen Huang praised SAP's role in managing Nvidia's complex supply chain, highlighting Joule's transformative potential. "This is the beginning of a new computing age, the beginning of a new industrial revolution," said Huang.

Dr. Philipp Herzig, Chief AI Officer of SAP, noted that internal use of Joule saved SAP consultants up to 2 hours daily. With over 50 SAP certification programs and 2TB of curated content integrated into Joule and powered by Nvidia's technology, these productivity gains could save up to 600 million working hours annually.

SAP has expanded its strategic partnerships with Google and Meta. The collaboration with Google enhances supply chain risk prediction by integrating Joule with Google’s Gemini AI assistant and Cloud Cortex Framework. The partnership with Meta leverages its advanced language model to enhance SAP SuccessFactors and SAP Analytics Cloud, transforming enterprise requirements into actionable insights.