A new partnership between SAP and Microsoft has been revealed. It will use generative AI to tackle important business issues.

In order to take use of language models' potential for natural language analysis and generation, the alliance will combine SAP SuccessFactors products with Microsoft 365 Copilot, Copilot in Viva Learning, as well as Microsoft's Azure OpenAI Service. Organisations will be able to improve their hiring, talent development, and learning processes because to these integrations.

The skills gap is a serious problem that affects businesses all around the world. The gap between the abilities that organisations currently have and those that will be needed in the future is difficult for them to close. In order to meet this issue, recruitment methods must be optimised to draw in the best personnel and productive staff development programmes must be created. The manual labour and repetition involved in these operations, however, frequently leads to inefficiencies and missed opportunities.

SAP and Microsoft are working together to use generative AI technologies to expedite the hiring and training of new employees. The SAP SuccessFactors data and the Azure OpenAI Service API will be used to produce appealing and highly targeted job descriptions.

People managers will be able to fine-tune job descriptions using Copilot in Microsoft Word thanks to the interface between the SAP SuccessFactors Recruiting solution and Microsoft 365, assuring market competitiveness and identifying prejudice. Workflow disruptions won't occur because the final job descriptions will integrate easily with SAP SuccessFactors products. Additionally, SAP will make use of the Microsoft Teams' Azure OpenAI Service API to offer interviewers prompts and suggestions based on candidate resumes and job descriptions.

The collaboration between SAP and Microsoft not only intends to modernise hiring practises and employee growth, but it also provides a template for expanding large-language model functionality in a variety of business contexts. The vast global data estate of SAP offers a chance to maximise the potential of AI tools in various industries.

According to SAP, it upholds industry standards and places a strong emphasis on transparency, privacy, and fair judgement. To ensure ethical AI deployment, the company has defined guiding principles for the usage of AI in its software and works with ethics experts.

SAP and Microsoft are laying the groundwork for AI-powered solutions that will boost productivity and revolutionise human resources by combining their own capabilities.

Organisations can effectively close the skills gap and equip their employees to succeed in a business environment that is changing quickly through the integration of generative AI technology with SAP SuccessFactors solutions and Microsoft's productivity tools.

Source: https://www.artificialintelligence-news.com/2023/05/17/sap-taps-microsoft-generative-ai-technologies/

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SAP SE (NYSE: SAP) and IBM (NYSE: IBM) announced that IBM Watson technology will be integrated into SAP solutions to deliver new AI-driven insights and automation to support innovation and improve user experiences throughout the SAP application portfolio.

The digital assistant in SAP Start, which serves as a uniform entry point for SAP cloud applications, will be powered by IBM Watson capabilities. Users can search for, launch, and interact with apps offered in cloud solutions from SAP and SAP S/4HANA Cloud using SAP Start. With the aid of IBM Watson AI solutions based on IBM's trust and transparency and data protection principles, new AI capabilities in SAP Start will be created to assist customers increase productivity through both natural language capabilities and predictive insights.

In order to assist managers and staff with a variety of queries, new digital assistant capabilities in SAP Start will be expanded throughout SAP solutions. The features are intended to assist unlock staff productivity so they may concentrate on more strategic work by automating and expediting routine activities. With the capacity to leverage AI and machine learning to extract data from a range of data sources and respond to user questions across lines of business, SAP Start will give customers intelligence at the point of choice. Nearly 13 million users can now easily access AI-derived weather insights through the TripIt mobile app from SAP Concur, thanks to IBM technology, and make more environmentally friendly travel decisions both before and during their trips.

With Watson products used by more than 100 million people across 20 sectors, IBM offers market-leading AI capabilities. Additionally, 25 joint intelligent industry solutions with IBM Watson capabilities that are supported by SAP Business Technology Platform (SAP BTP) are currently being offered to customers by SAP and IBM Consulting. These sector-specific solutions support customers in sectors like retail, manufacturing, and utilities as they accelerate business transformation and use data to make better decisions.

SAP and IBM are working together on generative AI and profound language models in order to enable consistent continuous learning and automation based on SAP's mission-critical application portfolio, in addition to directly integrating IBM Watson AI capabilities into SAP products.

Source: https://news.sap.com/2023/05/ibm-watson-artificial-intelligence-in-sap-solutions/

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